Beach City Motor Sports

Payment Information

Security Method for the transmission of payment data (SSLA Secured 128 bit)|Privacy Policy (clear and concise with disclosures on what information is collected and tracked and with whom it is shared)

We Accept Visa®, MasterCard®, Discover, Money Orders and Checks.
We do not accept American Express or Discover.
We can only ship to the billing address of the credit card. If you would like the package shipped to another address then you can change this information with your credit card company.
Our credit card transactions are protected by SSL. The system goes into secure mode when you finalize your order. Because SSL is encrypting the data as it is sent, the response time of the server may decrease as you complete your order.

If you prefer to order by check or money order, you can complete your order online by selecting "check/money order" as your payment option. Once you complete the order print a copy of the order form and mail it along with your check to:

Beach City Customer Order
1883 Cherry Ave
Long Beach Ca 90806

When your check clears, we will ship your order.

If you are afraid to use your credit card on the Internet, then print the order form and either mail it to the address above or fax it to us at:

Fax Number: 562 218 5045

Or call 562 218 5000 from 9am to 5pm Monday-Friday PST for Customer service.

If you live in the state of California, you will be assessed 8.25% Sales Tax

Returns & Exchanges

All merchandise must be returned as follows:

original purchase condition, no scratches or damage
serial numbers intact
original box and packaging
all manuals and warranty card papers
accessories, cables, remote
copy of the online sales receipt and credit card receipt within 30 days of purchase.

Returned orders with items missing will either be refused or the missing item amount deducted from the credit. Shipping charges are non refundable and all returns are subject to a 20% restocking fee.

Please pack returns carefully (using the packaging it came with) and use a traceable method of shipment (UPS Ground is probably the most inexpensive). Do NOT put the labels on the outside of the product box. You MUST put the product you wish to return into a separate shipping box and send it like such. If you mark up, tape or destroy the products packaging, you will be responsible for purchasing a new box. Once we get back the item(s) we'll credit your account.

Send All Returns To:
Beach City Returns
1883 Cherry Ave
Long Beach Ca 90806

Please be sure to include a copy of your packing slip or original order confirmation, and a copy of your credit card receipt.

Shipping & Fulfillment From Our Warehouses

Products listed in our catalog are generally immediately available for shipping. We can have your product(s) shipped to you in five to seven business days. Sometimes it can be quicker, but use the 5-7 number as an "average". Occasionally, we must ship items directly from the manufacturer of that item. When this happens, shipping may be delayed 3-4 more days. Please take this into account when ordering your items. If it is a time sensitive shipment, please upgrade your shipping to express.

Order Process

The ordering and information update process goes as such.

Customer Places Order - You place your order on our secure online site. Once the order is submitted, your confirmation is displayed for you to print as well as a copy being emailed to you for your records.
Order is Processed and Funds Withdrawal - During the next business hour (9am-5pm PST) after your order is placed, your payment will be processed. At this time, your order status will go from "Pending" to "Processing". If you paid with Check or Money Order, you will be sent a money request email with another invoice. Mail this along with your payment.
Funds Approved - Once the funds are approved and address verification is complete, your order will begin to ship. At this point, your order will go from "Processing" to either "Shipped" or "Dropshipped". "Shipped" orders will usually accompany a tracking number, as they left our center. Orders which are "Dropshipped" will not have the tracking information immediately, as it usually take 3-4 days.
If There is a Problem - In the event your order is rejected for any reason, an order update by the customer will be required. If the funds are rejected, you will immediately be sent an email, as well as your online order being updated explaining what happened. At this point, you will either need to correct the information as described or cancel the order.

Backorders

Rarely, items in our catalog are out of stock when an order is placed. If this is the case, your order will be placed on Backorder Status. We will notify you with an email stating how long we believe the delay will be. At this point, you have the option to either keep the order and wait for the goods, or to simply cancel penalty free. If you wish to keep the order standing, the goods will be sourced and shipped ASAP. If you wish to cancel the order, you will receive a credit (if charged) for the total amount of the invoice....not a cent less!

Tracking Numbers

Tracking numbers are generally available for your shipment. Once your order is placed, and the goods shipped, your online tracking number as well as the parcel carrier name will be emailed to you. This allows you to follow the progress of your package from our dock to your door. However, if the item is special ordered or dropshipped from another warehouse, tracking info is not always available. We will be sure to monitor the process of your order, but the customer generally receives the goods before we receive the tracking number.

Shipment Errors, Missing Items & Breakages

In the event your shipment is damaged or incorrect, please notify us at 562 218 5000 within 72 business hours. If the item is damaged, we will kindly place a claim with the parcel carrier. This will notify them of the damage, generate a return shipment back to us and pay for new goods to be shipped to you. Claims like this generally take 5-7 business days to close. If a product is incorrect, please notify us by phone or in writing. We will gladly retrieve the incorrect items and provide you with the correct ones, as ordered....at no charge. If you are missing an item from your shipment, please phone in to let us know. We will check stock and see where, if there is one, the error occurred. Remember, occasionally we ship items from other warehouses. So it is possible one package has reached you before the other.

Canceling an Order
If you wish to cancel an order, please either do so by login in to your beachcitymotorsports.com account or give us a call, M-F 9am-5pm at 562 218 5000. Orders which are not yet shipped can be cancelled at any time, for no charge. Special order items cannot be cancelled at anytime. If there is a situation with a special order item, please let us know. We will try everything in our power to correct it with little inconvenience to yourself....however we cannot promise anything. If your item is on backorder or unavailable at the time of order, you may cancel instead of waiting. We completely understand....all you must do is let us know.

International Shipping

Sorry we do not ship internationally

Shipping to Hawaii, Alaska

If you live in Hawaii or Alaska, you MUST choose the UPS 2 Day Air or Next Day Air option when you place your order. There is no ground route to these locations so please do not choose Ground. You cannot drive a car from here to there and neither can UPS. If you fail to choose the correct shipping method, your order will either be cancelled, or if there are enough funds, delayed and shipped with USPS Priority Mail. This can delay an order up to 3 weeks, so please choose wisely.

Orders going to a PO Box will be shipped on Friday of each week. We physically must take the items to the Post Office, so we are only able to offer this service one time per week. If your order is placed on a Friday, it will not ship until the next Friday. If your goods are not available in this warehouse and must be ordered in, your order will ship the Friday following the goods being received at our warehouse.

Returned & Postdated Checks

Returned Checks will be subject to a $30.00 charge or the highest amount permitted by law. A courtesy call will be made to the Customer after the first NSF return. Three attempts at depositing the check will be made before the check is returned to the Customer.

Post-dated Checks are not accepted.

Restocking Fee

There is a 20% Restocking fee on all returns, unless defective. Your refund will be processed when the item being returned has been received.

Limitation of Liability
In no event shall we be responsible for incidental or consequential damages, including loss of use, income or profits, arising out of or in connection with the purchase of your merchandise, without limitation, breach of any obligation imposed on us hereunder or in connection herewith, even if we have been advised of the possibility of such damages.

Much of the product descriptions posted on our product pages are generated from the manufacturers or our suppliers. Please note that actual products may differ slightly from picture. We are not responsible for typographical, pricing, product information, advertising or shipping errors. Prices and available quantities are subject to change without notice.

In no event shall beachcitymotorsports.com or L&N motoring Inc have any liability (whether under the theories of breach of contract or warranty, negligence or strict liability) in excess of the purchased price paid for the merchandise.